Frequently Asked Questions

Where do Rose & Rhubarb deliver to?

We deliver our products fresh to Sydney CBD and Inner Sydney. If you would like a delivery outside of this area please contact us and we’ll try to provide a quote. Please see our where we deliver page for specific postcodes we deliver to.

When is the cutoff for delivery?

You must lodge your order by 12 noon the day before desired delivery.

What days do Rose & Rhubarb deliver?

Delivery is Monday to Friday, excluding public holidays.

Can I request the cupcakes for my gift box?

Unfortunately as our ingredients are seasonal, we cannot cater to custom gift box orders. If you would like a custom order for your event, please contact us directly.

Can I attach a message to my cupcake gift box?

Yes. Please leave your message during checkout and we will put your message on the gift card.

How can I make payment?

We accept gift box orders on our website. During checkout you will be redirected to PayPal where you can make a secure payment via credit card or your PayPal account.

How are the cakes delivered?

The cakes are delivered by our preferred courier.

What ingredients do you use?

We source our products locally where possible and as a result our menu will change depending on what is available in the current season. We use organic free range eggs.

Do your products contain nuts?

Our products may contain nuts.

Are your products gluten-free?

Our products are not gluten-free, unless specifically stated. 

Can I provide feedback?

Yes! We welcome your feedback. Please use the contact page to pass on any feedback or concerns. We’ll aim to be in touch within 24 hours if not sooner.